When Omada SDN Controller device is off, WIFI SSID is off

When Omada SDN Controller device is off, WIFI SSID is off

When Omada SDN Controller device is off, WIFI SSID is off
When Omada SDN Controller device is off, WIFI SSID is off
2024-07-01 17:17:23 - last edited 2024-07-05 08:06:53
Model: OC200  
Hardware Version: V1
Firmware Version: OC200(UN)_V1_1.20.1 Build 20220921

Currently i am using Omada Hardware Controller OC200 and i encounter problem when Omada Hardware Controller OC200 is off. When the controller is off, the SSID is also offline. All my client  is not able able to connect to the wireless. When i turn the controller back to online, the SSID reappear. 

 

Kindly help.

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1 Accepted Solution
Re:When Omada SDN Controller device is off, WIFI SSID is off-Solution
2024-07-02 03:11:29 - last edited 2024-07-05 08:06:53

Hi,  @choon 

What's the model number of the EAP units you are using?

Try to upgrade the firmware of the EAP to the latest.

If the issue persists, you can try factory reset the EAP.

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Re:When Omada SDN Controller device is off, WIFI SSID is off-Solution
2024-07-02 03:11:29 - last edited 2024-07-05 08:06:53

Hi,  @choon 

What's the model number of the EAP units you are using?

Try to upgrade the firmware of the EAP to the latest.

If the issue persists, you can try factory reset the EAP.

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