VPN Client configured and enabled but not showing in VPN Status

VPN Client configured and enabled but not showing in VPN Status

VPN Client configured and enabled but not showing in VPN Status
VPN Client configured and enabled but not showing in VPN Status
2024-07-04 03:54:44
Model: ER605 (TL-R605)  
Hardware Version:
Firmware Version: 2.2.4

I have configured a VPN Client to my paid VPN service like so:

 

But it does not show up when I view the VPN status window (I would expect to see it here?):

 

What am I missing?

  0      
  0      
#1
Options
2 Reply
Re:VPN Client configured and enabled but not showing in VPN Status
2024-07-05 01:28:17

Hi  @shawnolius 

If it does not display in the status, then it means the connection is a failure.

You should consult with the Surfshark forum and see if their VPN requires a modification to the file or it cannot work with the our router.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#2
Options
Re:VPN Client configured and enabled but not showing in VPN Status
2024-07-05 04:27:11

  @Clive_A Wow thanks for that feedback.

Odd UI design they decided to go for there...One would think a more intuitive design would be to have it show, and indicate a failure to connect.

But thanks, I'll see what I can figure out.

--Shawn.

  1  
  1  
#3
Options