@Ethan-TP Hardware and firmware versions of my NVR1004H-4P are v.1.0 (hardware) and 1.2.0 build 250724 Rel. 53724n (software). It's the latest version available. Current configuration is set to...

Hello, Using a C340I camera with an NVR1004H-4P here. I noticed bats trigger the human detection of the camera at night. Is this a known problem? Please take a look at the downloadable video here:...

@iTrim I'm 3h away from the venue monitored... I used to remove the spider webs manually with a ladder, but it's too much work climbing there all the time. And even if I could, now, I'm away so I...

Hello, @Ethan-TP , I followed your directions and disabled Human Detection and enabled Motion Detection, with under the Smart Detection settings for that Motion Detection event, I checked the Human...

Thank you for your reply, @Ethan-TP. The current firmware of the camera is 2.0.2 Build 241028 Rel. 58872n. I just updated to 2.1.0 Build 250701 Rel. 46003n. Let's see if this update includes better...

Hello, I have a VIGI C340I camera that is fitted at the top of a wall, underneath a gutter. Very often, spiders weave their web between the camera and the wall. The spider web is visible at night,...