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Forums/ Requests & Suggestions
By calande 2 hours ago

Discrepancy in date format across IPC and NVR

Hello, Using an NVR1004H-4P V.1.0 (1.2.3 Build 251119 Rel.70321n) NVR and a VIGI C340I (2.1.0 Build 250701 Rel.46003n) camera. By default, date format is YYYY-MM-DD, which is not suitable for my count
Forums/ Requests & Suggestions
By calande 2 hours ago

Translate also week days abbreviations in OSD

Hello, Using an NVR1004H-4P V.1.0 (1.2.3 Build 251119 Rel.70321n), a VIGI NVR1008H-8MP(UN) 1.20 (1.5.1 Build 260317 Rel.24908n), a VIGI C340 2.0, VIGI C485 1.0, a VIGI InSight S485 1.0 and a VIGI C340
Forums/ Video Recorders
By DCCXVIII 2026-05-10 14:59:58

Why can't I get emails working?

Network>Email The emailing function does not work. Sender email: My email address. SMTP server: My email provider SMTP server address. Username: My email address. Recipient email: My email address. Te
Forums/ Cameras
By calande Monday

Motion detection triggered by insects, glitches and spider webs at night, even with lowest sensivity

Hello, I'm having a hard time using my cameras here. I have a VIGI NVR1008H-8P recorder, and VIGI C485 and C340 cameras. Both camera models are used to record when triggered by wild animals at night.
Forums/ Cameras
By calande 2026-03-03 11:14:04

What is the watertight level of the VIGI C440?

Hello, I'm taking a look at the specifications of your cameras. I walked through those of the TP-Link VIGI C440, but in the specs, in the IP protection section, it doesn't mention the watertight level
Forums/ Cameras
By calande 2025-09-21 09:11:31

Bats trigger the human detection of the camera at night

Hello, Using a C340I camera with an NVR1004H-4P here. I noticed bats trigger the human detection of the camera at night. Is this a known problem? Please take a look at the downloadable video here: htt