@David-TP Done. Logs submitted. Best Regards, Marcio Carmo

@David-TP Additional information Hi David, One additional point I noticed: when I disable SafeSearch and YouTube Restricted within the Parental Control profile, the devices are able to connect to the...

@David-TP Hi David, Yes, when the devices are removed from the Parental Control profile, they immediately regain normal internet access and work properly. Please find attached the screenshots showing...

@David-TP Could you please support me with this issue? Many Thanks!

Hello TP-Link Support Team, I am experiencing an issue with my Deco X50 router after updating it to firmware version 1.3.1 Build 20251122 Rel 36074 on Feb, 2nd 2026. After this update, the Parental...

@Sunshine I have downloaded and installed the new version of the Deco M5 firmware provided. So far so good, everything is working as expected. Thank you for the support. Regards,