Knowledge Base/
Getting Started
2025-12-01 23:16:10
Background VIGI Cameras are compatible with both Third-Party NVRs and VIGI NVRs. This may be necessary when a client already has an NVR in place but needs replacement cameras. To facilitate...
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Stories/
Controllers
2025-12-01 16:54:47
@Reaper_1994 The historical data like logs should remain as well as any configuration settings like VLANs, however, just to be safe, I would back up any data and configs before the upgrade.
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Forums/
Switches
2025-12-01 16:18:02
@paul14rs5 I'm sorry this is frustrating, I understand the need for this switch to be reliable and working. Is it possible to swap the power cord plugged into the switch? Alternatively, is it...
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Forums/
Wireless
2025-11-26 16:41:25
@Tournas I would not recommend blocking the traffic on UDP port 6667, as that's the discovery port for your IOT devices. (Here's official documentation on it: Control over LAN-TuyaOS-Tuya Developer)...
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Forums/
Wireless
2025-11-25 23:50:18
@Tournas Is it possible to run a packet capture from the controller on one of the EAPs to see if there's a device/devices flooding the band with requests? How to Capture Wireless Packets via EAP and...
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Forums/
Video Recorders
2025-11-25 22:40:04
@Rick0730 Can you check if you are able to ping the cameras on channels 2, 3, and 7 from a computer on the same network? If not, it seems to be a networking issue, and you should check the cables...
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