@evaldivia81 Hi, Thanks for your patience. Till now, there is no updated news about the Kasa card subscription for Mexico. And since the video clips are stored on the cloud server, currently, there...

@ConcernedUser Thank you very much for your time and patience. Sorry for the long delay. Since the latest Deco APP added a feature called Deco lab /Wi-Fi assistant, which could be seen on the...

@Honda4Life Hi, thanks for your patience. Was the Tapo APP the only program that got delayed notification? What are the model number and operating system of your smartphone? Did it only start when...

@MLancia Hi, thank you very much for your detailed information. We would like to forward your case to the senior engineers for further help and please have a check of your email box later. By the...

@Frankly Thanks! And so what is your current firmware now? Did the previous issue get much better？ Thank you very much.

@Lucan Hi, thanks for your patience. Did you choose the right internet connection type, like PPPoE or Dynamic IP based on your NBN provider? --if the internet connection Is right, please try to...