@8balluk Good day, Sorry for the delay. Please help us check the following details: 1. After replacing with new kit, did the powerline light, power light, and Ethernet lights all 3 lights lit up on...

@Eandm2006 Good day, Sorry for the delay. Is there any error message when the laptop failed to connect the RE220? Did both 2.4ghz and 5ghz have the same issue? And what is the model number of your...

@RKR Good day, Sorry for the delay. Please refer to the following details: 1.What is the model number of the home router? 2. Is there any access control, or mac filtering on the home router? 3.Please...

@giopega Good day, Sorry for the delay. Could you please help me confirm the following details: 1. All the Apple devices you have are not able to detect the Wi-Fi signal of the RE305, neither 2.4ghz...

@romack Good day, Sorry for the delay. If you would like to spend more time, we would like to forward your case to the senior engineers for final check. At the same time, we might need your help to...

@Jem10 Good day, Sorry for the delay. Currently, the range extender could not use different password from the main router. Really sorry for the inconvenience. Thanks a lot.