AC750 Cannot connect laptop to enxended network, though iPhone is fine

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AC750 Cannot connect laptop to enxended network, though iPhone is fine

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AC750 Cannot connect laptop to enxended network, though iPhone is fine
AC750 Cannot connect laptop to enxended network, though iPhone is fine
2020-12-11 13:24:06
Model: RE220  
Hardware Version: V2
Firmware Version: 1.0.1 Build 20190924 Rel.4

Hello

 

The title says it all really.   Had some difficulty setting up but eventually managed it.   Moved the range extender to the spare roon and was able to connect iPhone with the same password as the router.    

But trying to connect the laptop fails.   Tried another laptop and have the same problem

 

All the lights on the Extender are lit as they should be.

 

Why does the phone connect and the laptop doesn't?   What is the fix?

 

Regards

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Re:AC750 Cannot connect laptop to enxended network, though iPhone is fine
2020-12-14 11:41:44

@Eandm2006 

Good day,

Sorry for the delay.

Is there any error message when the laptop failed to connect the RE220?

Did both 2.4ghz and 5ghz have the same issue?

And what is the model number of your home router?

If possible, could you please connect the laptop via Ethernet cable to the RE220 to have a look?

By the way, have you tried to set up static IP address on RE220 before?

 

Thank you very much.

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