@MTHAREJA go to global view, then Controller Settings, make sure that Show Pending Devices is enabled.

@MTHAREJA Which hardware version and which firmware version do you have on the access points? And do you have access to AP web console in stand alone mode?

@MrHC1983 2.5G WAN1 is WAN only and cannot be changed. this is the default WAN for this device. that's probably why the port is called 2.5G WAN1 and not 2.5G WAN/LAN1 Why?? I do not know.. But that...

AnnusKhan wrote @MR.S If you want to remotely connect to my computer to check the configuration, I will provide you access of our hardware controller using Any Desk. @AnnusKhan No I dont do that, You...

@AnnusKhan ok, yes it sounds like a complicated solution, it's not that easy to help without having access to your system, you can contact support, maybe they can do a remote session to your network....

@AnnusKhan May I ask why you have 5 WAN configured? is it not enough with 1 max 2 for failover? can you show me a screenshot of VPN_RT, isn't it a VPN tunnel to a remote site?