@RussL Please check if you are still connected to the VR2800 network when the ping showed timed out on the phone or laptop. Try to run a Wi-Fi analyzer to look for a clear 2.4G and 5G channel, it...

@WaterMelon Hi, it is suggested to try the beta firmware on the Archer C6, which will allow you to disable the Onemesh on it. You can find the firmware here:...

@LockoRocko Can we have some ping test results when you connect the computer to the VR2100 with cable, please try to disconnect other devices in the network?

@Ahmedooof Did you follow this guide but failed? Please check what is the hardware version and firmware version for both modems, you may check if there is a new firmware on the official website then....

@Nketiah How about the LEDs on the front of the VR600 after the reset? Are they properly on as per the User manual? When you connect the computer to the VR600 with an Ethernet cable, does it get a...

@AMcC Hi Anne, this will depend on the devices themselves, and most clients will switch between the networks based on the signal strength.