@DanDCon Hello, we need do some troubleshooting first to locate the issue so that we can try to fix it later. 1. What is the current network diagram? 2. What is the internet connection type of Deco?...

@Alhox Hi, you can connect your computer to the modem directly, bypass the Deco M5 or the old router and verify whether it works. If it works well, you can connect the Deco M5 to the old router and...

@haris11 Hi, there is a plan to optimize the wireless channel selection mechanism, while the ETA is unsure. For the rest two features, we have noted that and will forward to our product department,...

@Lexivienna The ETA of the new firmware is unsure, while as for the performance issue, we can do more troubleshooting and try to fix it. You can provide us a detailed description of the current...

@Toni5555 You can read this article to unpuzzle your question. https://www.tp-link.com/support/faq/434/ Good day.

@JohnTheGooner What is the model number of the AV600? You can find it on the back panel of the actual device, it starts with TL-WPA/PAXX. With the AV600 unplugged, please connect your iPad to the...