@StefanJ For your information, the slave Deco will choose the front-end Deco based on the signal strength it gets and the number of hops between itself and the main Deco. If the signal strength does...

@diex Thanks for your information, we can do some troubleshooting first to locate this issue and try to fix it. 1. With slave 2 powered off, please connect your computer or cellphone to the slave 1...

@Fredrik_w Hi, we provide English service for our global customers; and I checked the local website, they provide English service by telephone only....

@Himanshu_IN First, the Deco units can connect to each other by wired cable or wireless ( some of them support PLC backhaul as well); while we cannot guarantee that whether the slave Deco in the...

@Pidge25 Hello, the SIP ALG is enabled by default, there is no toggle to turn it on/off yet. While we can do some troubleshooting first and try to fix it: 1. How do you connect the VOIP phone to the...

@Singto Thanks for your information. If the SIM card still cannot be detected, you can contact the retailer or the local tech support to get a replacement first if qualified. Note: You can provide...