@g_emanuel Please help us to get the information below so that we can locate this issue and figure it out. 1. Who is ISP? 2. Do all the devices connected to the AX1500 have the same issue? 3. Please...

@Croz Hi, we can do some troubleshooting first to locate this issue: 1. What is the led status of AX50 when you lost wifi connection? 2. How many devices connect to the AX50? And what are they? 3....

@Char_Samlag What is the current network diagram? How did you set up the VPN service? What about the network connection stability of the VR900 itself? What is the led status of the VR900 when you...

@Nandan.Dutta_2 Can you login to the Tether app with your login credentials? Have you bound this router to your TP-Link cloud account? If so, you can unbind it on the Tether app and login to the web...

@Manuele Hello, with SIM card inserted into your cellphone, can you see the messages? Please show us a screenshot of the inbox page after you logged into the web UI. Have you ever tried to reset the...

@Gary1963 If you want to change the external antenna to boost signal, it is suggested to change the 2 Detachable 4G LTE Antennas together. Besides, you can adjust the location and the antenna...