@SteveL93 Hello, you can update this firmware manually. And you can change the DNS server to 8.8.8.8/8.8.4.4 to give it a go. After that, please verify whether you still have this issue. Good day.

@Tik Hello, the firmware issued February 25, 2020 is the first firmware released for the newly made Decos coming off the factory line now. Compared to your current one, there is no new features...

@Lars86 After the firmware update, there will be a free trial of the HomeCareTM Pro function for 3 months. After trials end, you can subscribe to HomeCareTM Pro or turns to free HomeCareTM Limited.

@Lars86 Hi, the estimated release time for onemesh is unsure, it is suggested to keep an eye on the official website.

@MasseN Okay, take your time to do the tests. Any updates, be free to let us know.

@Rafid_Anjum I see, thanks for your reply. Is it possible for you to connect the Deco M4 to the modem/internet source directly, bypass the media converter? Could you please give us the whole network...