@Wobbo Hello, the Deco M9 plus has the latest firmwaer; if you want to update the firmware of the Deco M5, you can connect the Deco M5 to the modem directly and configure it as the main router to...

@rd888 Hi Richard, what is the hardware version of your Deco M9 plus? You can find it on the bakc panel of the actual device. And can you see the option to turn on/off UPnP on the Deco app under...

@Uncle_Buck Thanks for your valued reply, glad to hear that it works well now. You can enjoy the internet with the Deco mesh network. If need more help in the future, be free to let us know. Good day.

@srossi75 Hello, thanks for your information. From the led status of the power adapter, the powerlink backhaul should be working well theoretically. We will do further analysis to locate this issue...

@S13 Thanks for your information and time to do the troubleshooting by your side. We would do further analysis to locate this issue and try to fix it. 1. What is the current network diagram? How do...

@Vee8ed Hello Edwin, how do you connect the two slave Decos to the main Deco? By wireless or wired cable? With computer connected to the two slave Decos, can you access internet normally? Try to ping...