@solo_fr52 Hi, the option to turn on/off 2.4GHz/5GHz is not available on Deco P9 yet. the new feature will be added with the firmware upgrade. Meanwhile, may I know why do you want to deactiviate the...

@larkim Hello, Data security is also important to us, and we understand that it is essential for your peace of mind. We use industry-standard AES 128-bit encryption with SSL/TLS to encrypt the Deco...

@amadeus Hi, sorry to tell you that the Deco P9 does not support Web UI yet, and it is mainly used to update the firmware, no more advanced features supported yet. And the Deco app supports mobile...

@shaw1212 Hello, what is the model number of your device? What about the current performance of it? Including speed and stability. Usualy, you can adjust the wireless settings to customize its...

@libse What is the model number of your device? It is printed on the back of the actual device. Meanwhile, you can check the bottom label of the device and verify whether you can find default access,...

Hello, if you have a router already, you can order a network expansion device to boost the existing network. Like range extender or powerline adapters. If the whole house is running under the same...