@Helim What do you mean by summary status? Does it mean that the upload/download speed for the main Deco is all zeros? May I know how many devices connect to the main Deco? Besides, it shows the...

@Plagmar Okay, take your time to do that. Any updates, please let me know. Merry Christmas.

@eightball51 Hello, do you have the same issue? Please provide more information. The model number of your Deco, the detailed description of the current issue and the troubleshooting you have done....

@Laagkeet Thanks for your detailed information. We will email you the download link of the beta firmware and the instruction to update it. Please check your inbox and give it a go. Besides, there are...

@LOVE123 You can reset the cloud account password at https://www.tplinkcloud.com/forgotpassword.php May it help.

@inspiredron Hello, below is the download link of the tpPLC utility. https://www.tp-link.com/support/download/tl-pa4010p-kit/#Utility May it help.