@Stetou Hello, HS220 does not support away mode, while the HS200 supports. May it help.

@MikeSee Hello, to power up the appliance plugged into the Tapo P100, the smart plug itself need to be powered first. There is a power button on the side panel, please ensure that it is turned on...

@Rod1 Hello, sorry for the trouble caused; we can do some troubleshooting first to narrow down this issue and try to fix it. 1. What is the model number of your TP-Link device? And what are their...

@eistek Hello, try to change another appliance to plug into the HS110. And try to change another wall socket. Besides, try to hard reset the smart plug and reconfigure to verify whether it works....

@Dave101 Hello, the RE370K does not support access point now; while there are some other range extender which can satisfy your needs. Including the RE450, RE200. May it help.

@sydzzgo Hello, you can go to the liveview page and under the live video, you can see the Pan&Tilt option, you can tab on it and swipe it to control the panning. May it help.