@Snak Thanks for your valued reply. Take some time to test the suggestions mentioned above. If still the same, you can contact the retailer to verify whether a replacement is qualified. Good day.

@xtremerox Thanks for your reply. There is no other beta firmware yet. Cause the current one does not fix this issue, you can connect a hard drive into the USB port to collect the system log about...

@rijmer Hello Reomoer, I compared them and found that they match each other actually. The first link attached just lists some brands supported, while the second one lists the specific compatible...

@manim Thanks for your valued reply. We are working on it and try to find a solution. While it may take some time. Please wait a while, any updates, we will let you know. Thanks for your kindly...

@Dimo I got your point, while we are sorry to tell you that the estimated supporting time is still unsure. To ensure it has a good performance, rounds and rounds tests are waiting; It is a long...

@Mr_benky Hello, please select your home wifi and use the main router's wifi password to configure the RE210. Below is the instruction to configure it. Please give it a shot....