@2Chaps What is the model number of your camera? Generally speaking, the TP-Link cloud camera supports remote control, including NC series and KC series. Good day.

@mboekhold Setting up the PPPoE connection on the computer is to verify whether the username and password are correct and whether the computer can get internet finally. If it works, we can connect...

@Askph What is the model number of your router? Is it Archer C2300 or Archer A2300? What do you mean by blocking VPN? Please provide more information. Good day.

@Leane What is the model number of your TP-link device? Password makes your devices secured; if your router does not have wifi password, you can create one for it. Good day.

@VCL Thanks for your reply. I do find that you raised feedback email via the Deco app. Back to your case, cause we cannot figure it out, to fix it, our engineer will email you later. If you are...

@Oeti With main Deco connected to the ISP router only, please connect your computer to the Deco when the LED turns red and click here to check the IP and gateway. And please verify whether you can...