Forums/
Deco
2019-08-08 08:22:57
@Kaiyuan Thanks for your reply, the current situation is a little weird, to do further analysis and help you to fix it, our engineer will email later. Please wait patiently until they contact you....
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Forums/
Cable Modem&Routers
2019-08-08 07:58:59
@MotorMan Thanks for your reply; Per I mentioned at the first beginning, the CPE610 supports 5GHz only, you may ignore that; cause the signal from the donor wifi is weak, it affects the signal...
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Forums/
DSL Modem Routers
2019-08-08 07:51:49
@radind Thanks for your reply; sorry to respond late. The current issue may be related to the router itself; to solve your issue quickly, please contact our tech support to verify whether the...
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Forums/
Kasa Smart Switches
2019-08-08 07:45:00
@eblah Thanks for your reply, sorry for the trouble caused. What are the model numbers of these devices? Please tell me their hardware and firmware version. Please check the signal strength under the...
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Forums/
Kasa Smart Bulbs
2019-08-08 07:37:47
@CCCC We are sorry for the inconvenience caused here; due to the specification of the smart bulb, the LB120 will be turned on after the power outage. In other word, the LB120 will be lit up once the...
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Forums/
Deco
2019-08-08 07:34:16
@Mike_dB Do you scan the wireless channel used by the Deco 2.4GHz with wifi analyzer and confirm that it uses channel 12-14? Please try to disable 5GHz and disable fast roaming to verify whether the...
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