Forums/
Powerline Adapters
2019-08-06 05:54:44
@Tpmarco Hi Marco, we will do some troubleshooting first and try to fix it. What is the light status of the powerline adapter when the connection drops out? At that time, please click here to check...
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Forums/
5G/4G Routers
2019-08-06 05:41:17
@evertech What is the error message? Meanwhile, could you please provide a screenshot of the status page of MR400 when it lost connection to do further analysis? You can change another sim card or...
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Forums/
Kasa Smart Bulbs
2019-08-06 03:44:25
@Raymondgomes What are their model number? What is the led status of them when they lost connection? Is there any error message on the KASA app at that time? Do you mean power cycle/reboot the main...
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Forums/
Range Extenders
2019-08-06 03:32:24
@Owen121 What is the led status of the TL-WA860RE? Please hold the reset button/hole for 1s with the extender powered on to hard reset it, after that, please test whether you can detect the default...
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Forums/
Range Extenders
2019-08-06 03:30:05
@Leslieday123 What is the led status of the TL-WA850RE? Please click here to forget the network on your computer and reconnect to the main router to verify the wifi password. Note: Windows 10 is...
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Forums/
Kasa Smart Plugs
2019-08-06 03:15:03
@Tom2019 Sorry for the inconvenience caused here, we can do some troubleshooting first. What is the led status of the HS100 when it lost connection? What is the current hardware and firmware version...
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