@Birchy77 The Deco unit does not have DSL port, so it can not work with phone line directly. To make it work, we need the old router to snychronize the DSL connection first. To use the Deco as the...

@podge3 The adult content is blocked by default if you choose Teen level, please ensure whether this device has been added into parental control list. Meanwhile the Deco M4 can only block websites,...

@mirdragon Do you mean the icon to represent the device type of the online devices on the Deco app？ Per you said, the choice is limited, while we will remind our R&D team and they can evaluate the...

@Tomassino The powerline feature on Deco P7 is for powerline backhaul, which is different from the powerline adapters and the Deco P7 cannot pair with them via the pair button. While you still can...

@Alfkbort So the current network topology is modem -- Deco P7 )))(((Slave Deco P7 -- home plug 1--powerline--home plug 2--home alarm？--- means wired cable )))((( means wireless. What is the light...

@sheramil @IanC When the issue happened, please login to the web interface of VR1600v and take a full screenshot of the status page. Meanwhile, what is the bandwidth you paid for ISP, including...