Hi, From your description, the current network topology is like: Cause the switch and IPTV is connected to the ISP modem both, I'm curious that the ISP modem is a pure modem to synchronize the DSL...

Hi, Sorry for the inconvenience caused here, we will do some troubleshooting first and try to fix it. Could you please provide a detailed description of the current unstable connection? Any specific...

Hi Dave, Thanks for your reply. For the Deco series product, there is a plan to add the channel option in the near future. So first, you can use the RVD2 with the 2.4GHz guest network as a workaround...

Hi, Thanks for your reply. May I know what is the current network topology? How do you connect the Deco and other devices together? How many devices have connected to the Deco at the same time? The...

Thanks for your feedback, it is glad to help you. Just take your time to test the performance and stability of the new firmware you just installed. Any updates, just let us know.

Hi Dhruvil, I got your point, usually the extending SSID uses WPA-PSK as authentication type, for the current one which uses the portal authentication, it is hard to say whether they can work...