Hi, What is the light status of the NC220 when it lost connection? At that point, is there any error message pops up on the tpCamera APP? Like the camer is offline or so? Did it obtain IP address?...

Hi, For ethernet backhaul, you can refer to this thread: https://community.tp-link.com/en/home/forum/topic/98898?page=1&t=2019%2F07%2F02%2008%3A17%3A29%20%2B0000 In your current topology, the...

Hi, What is the current network topology? When the internet speed goes slow down, please disconnect the slave Decos and connect your computer to the main Deco by wired cable and run a speed test....

Hi, Thanks for your feedback. For this legacy device, you can use the MR200 or the RE450 to provide internet to get better signal strength as a workaround for now. There is no option to downward...

Hi Toby, I got your point, and that is what we worried about now. Cause the current information is limited, our engineer will contact your later via email, if you are willing to do further...

Hi, We can change Deco to AP mode, while there is no option to create multiple SSIDs with different VLANS. There is still one wifi network broadcasting by Deco, which is the mesh wifi. Meanwhile, M9...