Hi, Do you mean that you cannot get internet from the MR6400 even though it is connected? Please provide more information. What is the light status of it at that time? Who is the sim card carrier?...

Hi, Thanks for your reply. Could you please take a screenshot of the status page when it lost connection? Have you ever tried to create the profile manually with the related APN info? Who is the sim...

Hi, Sorry to tell you that we can create one profile manually at once, and there is no option to store all the configuration files. While, usually we do not have to do that manually, the MR200 will...

Hi, From the picture attached, the SNR margin is lower than the normal values. You can refer to this. So it is suggested to contact your ISP to verify the stability of the network connection at their...

Hi, All the configuration parameters are given by ISP. If you do not know the VPI/VCI, please contact your ISP first. Good day.

Hi, Actually, the answer is NO. The firmware need match its model and hardware version. Nice day.