Hi, Thanks for your feedback, I found that our agent has replied to you. You can check your inbox and install the firmware to give it a shot. May it help and have a nice day. Long515 wrote Same issue...

Hi, You can add M9 into the M5 networks, vice versa. You can refer to the instruction below: https://www.tp-link.com/support/faq/2248/ May it help and have a nice day.

Hi, What do you mean by switching off the ISP connection? Do you want to disable/shut down the internet connection for a time period? Please provide more information. Thanks in advance, and have a...

Hi, After you swap the main router as the instructions, the Deco M9 plus will retain the settings you have in the M5 automatically. May it help and have a nice day.

Hi, Do you connect the Bose soundlink devices to the Deco by wireless? If so, try to use the instructions as below: 1. Try to disable 5GHz. 2. Disable fast roaming and setup QoS as standard. If still...

Hi, Please login to the web interface of Archer VR2800 and then enable remote management. Note: You can go to advanced-system tools-administration-remote management After that, please check whether...