Hi, Thanks for your valued reply. To do further analysis, please take a screenshot of the status page of the router. Meanwhile, have you ever tried to upgrade the firmware, any updates? Good day.

Hi, We can do some troubleshooting first and try to fix it. First, with QoS enabled, the packets data will go through CPU, the speed will be slower; May I know what is the bandwidth you paid for your...

Hi, Sorry to hear that you have some difficulties, we will do some troubleshooting and then try to fix it. 1. What is the light status of the VR600 when it crashed? 2. Can you login to the web...

Hi, Please check the IP and gateway of computer when connection lost. There is a public driver for the T2UH, you can install it and give it a go. http://support.tp-link.com/f/2e8d04c5fd/?dl=1...

Hi, To use Tether app, first you can register a cloud account; https://www.tplinkcloud.com/ Then you can login to the Tether app with it and manage your device. Good day.

Hi, The 2.4GHz won't work once you disable it via the app, while cause the 2.4GHz and 5GHz have the same network name, the wifi network you saw on the devices should be the 5GHz. You can try to...