Hi, Have you ever tried to change another web browser or device to login? If still the same, I'm afraid that you need hard reset the router by holding the reset button for 10s and then reconfigure...

Hi, What do you mean that it gets soft reset from time to time? Could you please shot a short video of this issue and send it to us. Meanwhile, you can hard reset the smart bulb and reconfigure it to...

Hi, You can refer to the user guide or datasheet to get more information. For the camers, if it lost connection, it will show up camera offline on the app. So there is an alert. Good day.

Hi, same thread : https://community.tp-link.com/en/home/forum/topic/163034

Hi, Please install the firmware below, the top one which is 180803. https://www.tp-link.com/en/support/download/ap500/#Firmware How to install the firmware: https://www.tp-link.com/support/faq/955/...

Great to know that, thanks a lot for your valued reply. Do not hesitate to contact us if need more help. Good day.