Hi, What is the operating system of your computer? Please move it closer to the main router and check whether it can detect the 5GHz. Besides, try to change the wireless channel of 5GHz and give it a...

Hi, We will do some troubleshooting and try to fix it. What is the operating system of your computer? How often it drops out the connection? How do you make it back to work? What about the wireless...

Hi, How far away between the main router and the computer? What about other wireless devices, do they lose connection? Have you ever tried to change another USB port or another computer to run a...

Hi, What is the operating system of your computer? With it showing other devices, that means the hardware has beed detected but driver has not been installed. Below is the download link of the...

Hi, Click on advanced and then you can see operation mode. You can change it to access point mode then. Good day.

Hi, It is suggested to move them into the same room together and plug them into the wall sockets to pair them. Below is the instruction: https://www.tp-link.com/support/faq/2231/ Besides, you can...