Hello, What is the current light status of the extender? Can you access internet from it? If not, please reconfigure it with the instruction below with the main router's wifi password....

Hello, Unlike port forwarding, which access some device/service with its IP address and port number directly, the tpCamera app or cloud website will build the connection through cloud server. In...

Hello, It is hard to say the root cause, while please take some time to test whether it works fine after you format the SD card to fat32. For the notification email, have you ever set it up with the...

Hello, Regarding to the band steering issue, we will feed back to our Products department and then they will work on it and evaluate the feasibility to do that. While, the beacon rate applied to the...

Hello, Please check the compatibility list regarding to the TL-MR3420. If the dongle does not exist, we cannot ensure that it will work with the router....

Hello, All the TP-Link powerline adapters are compatible with each other, so AV500 can work with AV1200. But like you said, there will some reduction in the speed of the AV1200 because of AV500. As...