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Forums/ Cable Modem&Routers
2019-03-11 08:04:04
Re:Should I get a separate router and modem or a combo?
Hello, Cause you have 3 floor to cover and several client devices to be connected, if you want to replace the current product, it is suggested to use the comcast modem with TP-Link whole-home wifi...
Forums/ Range Extenders
2019-03-11 07:35:09
Re:TP-Link Repeater needs constant reboot!
Hello Ika, cause you have 2 extenders, may I know how do you connect them together? In other word, what is the current network topology/network diagram? Besides, you can refer to the information...
Forums/ Kasa Smart Switches
2019-03-11 07:22:33
Re:Remote Control No Longer Available in Kasa App - Local Only
Hello, for your information, there is no toggle to turn on/off the remote control in the new APP, while it is enabled by default after the initial setup. While back to your case, we can do some...
Forums/ Kasa Smart Bulbs
2019-03-11 07:14:10
Re:Bulb wont update.
Hello, May I know can it be controlled by Google home before? You can try to update the firmware of LB130 manually. Below is the download link of the upgrade tool....
Forums/ Kasa Smart Plugs
2019-03-11 07:04:04
Re:Can’t connect smart wifi plug
Hello, 1. Please ensure that the wifi light is flashing amber and green; if not, you can reset it: with the plug powered on, hold the settings button for 10s. 2. Then you can follow the instruction...
Forums/ Kasa Smart Plugs
2019-03-11 07:02:12
Re:HS100/HS110 cannot switch off
Hello, Have you setup any advanced features? Like schedule/away mode? It is suggested to hard reset the smart plug and reconfigure it to give it a go. How to reset: With it powered on, hold the...