Hello, what about other network activities? Do they drop the connection? With IPTV connected to the main router, do you have the same issue? What is the IP address of IPTV when it lost connection?...

Hello, Please move the HS100 closer to the main router first, please notice that the wireless channel should be 1-11. Then please ensure that the wifi light is flashing amber and green; if not, you...

Hello, From the picture, there's xx KB/s show on the Live screen , theoretically, the app has succeeded to get the streaming from the camera.Please connect phone to same wifi with the camera. If on...

Hello, Please use access control, it can be regarded as mac filtering. Below is the instruction to set it up. https://www.tp-link.com/en/faq-1535.html Good day.

Hello, The maximum entries for virtual server can up to 32, which is larger than 4. Is there any error message pops up once you added the 5th entry? Besides, please show us a screenshot of the...

Hello, I double checked that the Nanastation Loco M2 does not support 5GHz, instead, it only supports 2.4GHz. That is why he cannot see AC network. If need any further help, do not hesitate to...