We always use the range extender to extend the Wi-Fi comes from a private router or access point. For your case, please have a try to Rescan on the wireless page. If possible, try to reset the...

According to your description, the extender has been set up successfully. Please double check the light status on your extender, once you have the 2.4G light on and solid green Wi-Fi light, it means...

Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....

Please test the smart plug in another socket to see how it works. If you don't mind, we can also try to reset it and recofnigure it. If it is still the same, please kindly provide more details for...

Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....

The current firmware TL-WR940N_V6_171030 on your router is US version, and the one you want to upgrade to is EU version. Due to FCC and CE laws, we are not able to upgrade from US version to EU...