Hi, Please connect your device to the Deco and check the IP address and default gateway when the led shows red. Note： How to get IP/gateway:https://www.tp-link.com/support/faq/838/ At the same time,...

Can I say that the offline devices list is always empty, even though there is a device disconnected from it after the firmware update? Did you try to reinstall the Deco app or refresh it? Good day.

Hi, Sorry to respond late, our engineer is working on it. and they will contact you via email, if you are willing to do further troubleshooting, please check your inbox. Good day. Atesz wrote TP-LINK...

Hi all, There do have a 1.3.0 firmware, while it is still under test, not released officially yet; To get more feedback and strengthen its performance, it is released in a small Deco users. You can...

Hi Andy, Thanks for your clarifying. First, you can reboot the whole system, including the modem and the Deco units; or you can take some time to test the stability when the Deco works as access...

Hi, Considering you have emailed our tech support, our engineer will contact you via email and do further troubleshooting to fix it. Good day. DY-deco wrote After running in 1.3.0 Definitely still...