Hi, With 5GHz turned off, can you detect the 2.4GHz on the IP cameras？ Below are some suggestions you can give it a shot. 1. Please set QoS as standard. Open Deco app, go to more-Qos. 2. Please clear...

Hi, Thanks for your reply, just take your time to do that. Any updates, do not hesitate to contact us. Have a nice day. naghual wrote Hi, Thanks for your reply and suggestion. It will take some time...

Hi, Below is the instruction to login to the web interface: https://www.tp-link.com/support/faq/1523/ Meanwhile, could you please take a picture of the error message? Meanwhile, are you kicked off...

Hi, Have you ever tried to enable VLAN ID 10 for internet and enable IPTV without VLAN ID enabled? If not, please give it a go, and you only need enable IPTV function, and choose a LAN port as IPTV...

Hi, I checked our email system and I do find yours. You choose Australia as department/location and our agent suggests you to update the firmware; While per I said before, it is suggested to upgrade...

Hi, For the Archer C2300, with the 2.4GHz wireless brdiging to the front-end router, you can see the 5GHz after finish the configuration only, no more 2.4GHz, vice versa. That is the reason why you...