Hi, As a workaround, you can disable fast roaming for now to solve the open network issue. Meanwhile, we will remind our R&D colleagues and they will work on it and try to fix it. Any updates, we...

Hi, The firmware 1.2.8 is avilable on US website only, https://www.tp-link.com/us/support/download/deco-m9-plus/#Firmware And we can update the firmware manually, while it is very complicated,...

Hi, You can change the wireless network name to the same under the 2 network scenarios. Meanwhile, for the seamless roaming, it depends on whether your client devices support this function also. May...

Hi, You can make your ISP modem router as main router and configure the Deco units as access point and connect them to the main router directly; Like the scenario 2....

Hi, The Deco M9 Plus does not support VPN yet, while it supports VPN passthrough, which is enabled by default. So right now, to access specific services/websites bypass the geolocation, you may need...

Hi, What about other wireless devices? Are they able to join the network? Below are some suggestions you can give it a shot. 1. Please set QoS as standard. Open Deco app, go to more-Qos. 2. Please...