Hi, From the current situation, it seems that it was affected by the firewall/anti-virus software. It is suggested to disable them on the computer and give it a go. Any updates, please let us know....

Hi, What is the model number of your device? Please give us a detailed description of the current problem so that we can give you a specific answer. Good day. Margram wrote I also have difficulty in...

Hi, I emailed you the instruction to try to solve it. Please notice your inbox and give it a go per the instruction, any updates, just let me know. Have a nice day. SveinM wrote Hi, 1. The Decos are...

Hi, Please hard reset it once again by holding the reset button/hole. Note: With router powered on, use a pin to press and hold the Reset button until the LED blinks. Then please check whether you...

Hi, What is the model number of your Deco units? And what is the current network topology? More specific symptom about the current situation will help a lot. Besides, have you ever tried to do some...

Hi, How many Decos do you have in total? Could you please draw a picture of the current network topology by clarifying how do they connect to each other and send to us? Below is a sample I got from...