Hi, What is the current light status of the router? A picture will help a lot. Meanwhile, can you access internet from the router now? If so, the led status shoule be fine. You can ignore it. Have a...

Hi, The default wifi password is printed on the bottom label of the actual device. 8 digits numbers; while the login username and password are both admin by default. If it does not work, you can hard...

Hi, What do you mean by the guest network stops working once you enabled the bandwidth control for it. More details or specific symptom will be better. Meanwhile, regarding to the firmware update, it...

Hi, What do you mean by you cannot connect automatically with Samsung cellular? Other devices do not have this issue except the Samsung one? Please tell me the current network topology. What is the...

janoosti wrote Previously i was running on 1.2.4 - Not a single issue in > 6 months! (so very stable connections, no disconnecting nodes, no disconnecting clients => rock solid) Immediately after the...

Hi, The wifi name and password for 2.4GHz and 5ghz are the same. So it is hard to say which band you have connected directly. While the Deco M4 supports band steering and AP steering, it will...