@Pewill Hi, welcome to the community. How many smart home devices do you have in total? Can I have some screenshots of the network map on the Deco App, such as: I've left a message about the beta...

@Paulo_R Hi, welcome to the community. Can I have a screenshot that "Deco app only shows a generic 'TP-Link / X75' device, as if the Deco is unclaimed"? Please also refer to this link to help me...

@Ally1234 Hi, welcome to the community. There is no need to reconfigure the Deco. After the new router is online, you might just need to plug Deco behind the new router, and Deco should be...

@Anmincubilete Hi, thank you very much for the update. It seems like there is another DHCP router in front of the Deco X68. Have you tried to set Deco into Access Point mode to see whether it helps:...

@ovidiu Thanks for the update. It's great to know the situation has improved. You're free to update here or contact the local technical support when you need further assistance. Best regards, and...

@vnams Hi, would restarting the Deco mesh network once make any difference? Have you enabled the "Guest Network" or "IOT Network"? By the way, I noticed you had the Deco for a while. Did the issue...