@philsand Hi, If rebooting the camera resumes the connection, you can enable the Auto Reboot feature on the camera's Device Settings > Reboot Camera page to see if it helps. If the same phenomenon...

@doro_hui-2011 Hi, You can refer to the instructions below to troubleshoot if you fail to set up the Tapo camera. What should I do if I fail to configure Tapo Camera? Please confirm the following...

@Willski101 Hi, You can refer to Case 2 in the instructions below to troubleshoot the reported phenomenon. What should I do if I can't view the Tapo camera? Please confirm the following information...

@Mat17777 Hi, If you have a Tapo C325WB V1 and select the Spotlight Off mode (the live view page displays a colorful image without spotlight and infrared light on in low-light conditions) in the...

@Swasle Hi, Please provide the following information for the reported phenomenon. 1. On the camera's Device Settings > Detection page, please send us the screenshots of the Detection page, the...

@Harikrushna1990 Hi, If the camera does not return to its original position after tracking, it may be that the camera continues to detect new events in the new position. If that's not the case, would...