@ThomasCollignon Hi, Thank you for your attempt, and please feel free to reply to us if there are any updates. Best Regards

@jobert Hi, If you want to watch your Tapo Camera on a Windows laptop, refer to the below instructions. How can I view my Tapo camera on PC/NAS/NVR through RTSP/ONVIF Protocol? Best Regards

@akosi_LH Hi, I have pushed new firmware to your Tapo C500, and you can update it via the Tapo app and check if it helps. If the issue remains, please share a video showing the reported phenomenon...

@Nodiaque Hi, You can test for some time and reply to us if there are any updates. Best Regards

@Nata66 Hi, The firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps. Best Regards

Update on Nov 20, 2024 Hi All, The sound quality issue reported on the firmware version 1.1.4 of the Tapo C500 has been improved on the official firmware version 1.3.1, which has been fully released....