@smart_boy Hi, You can refer to the steps below to troubleshoot the reported case. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol? Btw, when you type the URL, have you...

@Fun-Wolfy Hi, If you want to receive a video call on your Samsung phone when someone presses the doorbell camera, please ensure the doorbell and the Tapo app are up to date. Then go to the Tapo app>...

@-Sputnic Hi, You can refer to the thread "Doorbell Video Call Options For iOS Devices" and check if it helps. If you do not want to have a doorbell video call on your iPhone similar to an incoming...

@AngelaCamelia Hi， 1. Please update the Tapo app to the latest one. 2. Ensure you have logged into the Tapo app with the correct TP-Link account. If you can't confirm, please send me(@Solla-topee)...

@MickMick Hi， 1. What's the LED status on the Tapo C211? 2. Which firmware have you detected on the Tapo app for the Tapo C211? 3. If you have not tried to reboot the router, then reboot the camera...

@archercj Hi， 1. The Wi-Fi network is easily affected, not only the distance, the obstacles, or other interferences in the environment also affect the signal strength. It's suggested to judge the...