@kiko66 Hi, As you can see on the official website or the original power adapter, the adapter's output is "9.0V/0.6A", when using a 12V/7A power source to power the camera, the camera may not work...

@JBUK Hi, If you can't Pan or Tilt the Tapo camera with the Tapo app, you may try the following tips: 1) Go to the camera's Device Settings>Pan & Tilt page, tap the Pan & Tilt Correction button to...

@BNY78 Hi, Typically, you can refer to the instructions below to troubleshoot if the detection feature is not working. Detection Is Not Working On TP-Link Camera In this case, please help confirm: 1....

@mikeabo Hi, The Tapo C325WB supports the standard RTSP/ONVIF protocol (ONVIF Profile S), you can view it using third-party apps or software installed on a PC that supports the RTSP/ONVIF protocol....

@mr_robot_dev Hi, 1. Yes, I have sent them the link to this thread for reference, they may want to learn more about the usage scenario and network environment when the problem occurs. 2. Generally,...

@Valcir1 Hi, You can refer to the instructions to troubleshoot your case. Best Regards