@Mokot Hi, You can refer to the instructions below to troubleshoot the reported case. What should I do if the SD card cannot be formatted/recognized? What's the model number and MAC address of your...

@Willson Hi, Typically, you can refer to the below instructions to troubleshoot if you fail to install the Tapo camera. What should I do if I fail to configure Tapo Camera? From the error message you...

@Donato65 Hi, Please confirm the following information for the reported case. 1. Have you subscribed to the Tapo Care service or inserted an SD card into the camera to store video recordings? 2. When...

@Gumojo Hi, The Home/Away mode of the camera can't work with the Geofencing feature to achieve the usage scenario you described since the Home/Away mode is not included in the Smart Action>Action...

@mr_robot_dev Hi, Do you mean the operation to disable the Static IP feature does not work properly on the Tapo C320WS? If so, please confirm: 1. The model number of your router. Have you enabled the...

@Joel03 Hi, Generally, if you have set up the camera successfully, you can remote control and watch your camera. Tapo Pan/Tilt AI Home Security Wi-Fi Camera Unboxing and Setup: Tapo C225 Best Regards