@SophieThorz Hi, Do you mean the camera won't go into the night mode when no lights in the environment? If so, what video mode have you selected on the Live View page, Auto/Day/Night mode? Can you...

@vrgomes Hi, For the Tapo C200 V1, to ensure a smooth Live View in a somehow low bandwidth environment when viewing the camera remotely, we set the video resolution to LQ (360P) by default. You may...

Hi, A client has shared his solution on the thread "The device has been previously configured...", and hope this can be helpful in this case. Best Regards

@Klaxon Hi, thank you very much for sharing your experience.

@micoro Hi, Thank you for the case report, and sorry for the inconvenience caused. I have informed the tech team to handle your case(ticket TKID240742626) soon, and it's suggested to contact the tech...

@EVFan Hi, Is your model number Tapo C220? Do you refer to the system LED on the camera? The Tapo C220 does not have a spotlight. Best Regards