@PraveenTapo Hi, If your Tapo C210 can't be powered on, you can try the following steps. 1) Ensure you are using the original power adapter to power the camera. 2) Check the tight connection between...

@Edi_3way Hi, Please confirm the following information for further analysis. 1. Please send me(@Solla-topee) the MAC address of your Tapo C200 via a private message. 2. Who is your internet service...

@npuerto Hi, You can refer to the instructions below to troubleshoot and check if it helps. What Can I Do if My Pan & Tilt Camera Rotates Automatically? If the problem remains, please confirm: 1. The...

@Warkas Hi, What RTSP app are you using, and what URL have you used to establish the RTSP connection? If the RTSP app and Tapo app are running on the same iPhone, please run them on different phones...

@Thiago_Montedor Hi, The Tapo TC60 supports the RTSP/ONVIF protocol, and it can be streamed on the third-party DVR/NAS/NVR which supports RTSP/ONVIF. If you have established the RTSP/ONVIF connection...

@Pigge Thank you very much for sharing your experience~