@Manu35150 Hi, Can you describe the usage scenario about why you need this feature? Maybe your requirements can be achieved via other methods. Best Regards

@Edi_3way Hi, Thank you for the provided information via a private message. Can you insert an SD card into the camera, and then refer to the instructions below to collect the camera log for further...

@Edis123 Hi, 1. Check if your router has special settings, such as MAC Filter, firewall rules, etc., that may block the cameras from connecting. 2. If the 2.4G and 5G have the same Wi-Fi name, change...

@Hokehay Hi, I have escalated the case to the tech team, and they will contact you via email. Please check your email box and confirm. Best Regards

@Qurashe Hi, It's recommended to update the information on the ticket TKID240141605 for further assistance. Best Regards

@chucky732 Hi, Sorry for the inconvenience you have experienced, and hope you can enjoy your new device. If you need any further assistance, please feel free to reply to us. Best Regards