Forums/
Tapo Smart Camera
2024-06-25 07:05:40
@MonGeller Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards
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Forums/
Tapo Smart Camera
2024-06-25 06:24:13
@Benj321 Hi, I can't see if the problem is related to the Tapo from the picture you sent, can you share a video or pictures showing the whole process you try to add a widget for the camera for...
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Forums/
Tapo Smart Camera
2024-06-25 06:08:39
@cameranoob Hi, Usually, unplugging the camera and plugging it back in won't make the camera lose the detection and record settings, however, the internet-related features, such as sync time with the...
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Forums/
Tapo Smart Camera
2024-06-25 05:49:29
@Manny77 Hi, Thank you for the information provided. I have sent the new firmware to your camera, and you can update the firmware via the Tapo app and test if it helps. Best Regards
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Forums/
Tapo Smart Camera
2024-06-24 12:19:07
@Rai1706 You are welcome!
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Forums/
Tapo Smart Camera
2024-06-24 12:11:11
@Junnny Hi, For the reported case, please help confirm the following information. 1. What's the model number of your camera? 2. Please send me the MAC address of the camera via a private message. 3....
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