@OSKAR23 Hi, Please help confirm the following information for the reported case. 1. What's the LED status on the camera when you see the "pairing failed" error message? 2. What's the model number of...

@Leri Hi, According to the UG of the Tapo C225 V2, blinking blue light means the camera is connecting to Wi-Fi. Please try to press the reset button for 10 seconds to factory reset it, and then check...

@L_G82 Hi, Currently, it's unable to create a widget on your Android phone screen to switch between the camera's Away mode and Home mode settings. However, as mentioned by J-C.G., you can go to the...

@silahis90210 Hi, Thank you for the case report, and in this case, please help confirm the following information. 1. On the camera's Device Settings>Device Info page, tap the Wi-Fi icon and check the...

@MonGeller Hi, You can try the following steps and confirm the related information for the reported case. 1. Reboot the router and check if it helps. 2. Change the router's 2.4G Wi-Fi channel within...

@Atharva_aj Hi, It may be the camera has an issue, and you can contact your retailer or local support to check if your camera is under warranty. Best Regards